Updated on January 19, 2017
The Cumberland Group xMatters for Cisco Webex Teams Integration (the “Service”) is a free service for the Cisco Webex Teams Depot. The Service may collect and transmit confidential data depending on how the user uses the Service in relation to Cisco Webex Teams and xMatters. There are safeguards to ensure that the confidential data collected is encrypted in transit, and so it will not be stored anywhere on our servers.
The information that is stored consists of email addresses entered into the Service and a credential token for xMatters. Cumberland Group does not collect or use password for xMatters or Cisco Webex Teams. The xMatters authentication token used by this integration for transferring data to and from xMatters may be de-authorized by the user at any time.
We may collect PII from users in a variety of ways, including, but not limited to, when users visit our site, register on the site, through the use of the Service, other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, a name, email address, or other details to allow the Service to operate. We will collect PII from users only if they voluntarily submit such information to us. Users can always refuse to supply PII, except that it may prevent them from engaging with the Service.
In general, you will not be able to use the Service without providing an email address and allowing a credential token to be created with xMatters.
When PII is collected from you we will let you know at the time of collection how we will use the PII. If you register with the Service online, we may use your information to provide you with custom information about Cumberland Group offerings in support of your business needs. Usually, we use the PII that you provide only to respond to inquiries or customer service requests and support needs in an effort to personalize your user experience.
We maintain strict physical, electronic, and administrative safeguards to protect your personal information from unauthorized or inappropriate access. We restrict access to information about you to those Cumberland Group workers who need to know the information to respond to your inquiry or request. Your PII will be shared with Cisco Webex Teams and xMatters to the extent required to process requests within the Serivce.
You may review and update the information that you provide to us through the Service by contacting us through the Support link.
We do not sell, trade, spam, rent or otherwise transfer your PII to third parties, except as described herein. This does not include website hosting partners, our parent company, or others who assist us in conducting our business, as long as those parties agree to keep this information confidential.
The Service is not intended for use by children under the age of 13. We do not knowingly collect PII from children under 13. If we become aware that a child under 13 has provided us with PII, we will take steps to delete such information. If you become aware that a child has provided us with PII, please contact us immediately.
By using the Service, you signify your acceptance of this policy. If you do not agree to this policy, please do not use the Service. Your continued use of the Service following the posting of changes to this policy will be deemed your acceptance of those changes.
You agree not to use the Services in a manner that would violate laws protecting an individual’s privacy rights, health, safety or financial data, including but not limited to the Health Insurance Portability and Accountability Act of 1996 as amended (HIPAA), the Gramm-Leach-Bliley Act and its implementing regulations, the Privacy Rule and the Safeguards Rule thereof.